Latest IBM Recruitment Off-Campus 2020 | Technical Support Associate | Freshers | B.E/B.Tech./MCA | Apply Fast

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Latest IBM Recruitment Off-Campus 2020 | Technical Support Associate | Freshers | B.E/B.Tech./MCA

About the Company:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications, and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM’s Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever.

Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.

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IBM Recruitment 2020 –  IBM scheduled to hire Technical Support Associates for B.E/B.Tech or any other graduates. The detailed eligibility and application process for IBM Recruitment  Drive 2020 are mentioned below.

Job Profile for IBM Recruitment: Technical Support Associate

Experience: Freshers | 0-2 years of Experience

Course Specialization: B.E/B.Tech./MCA

Batches: 2020/2019/2018

Work Location: Bangalore, Karnataka

Salary Offered: Best in Industry

Job ID: [ 318870BR]

What will you do..

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
  • Provide remote infrastructure support delivery and performing problem cause analysis
  • Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
  • Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipate customer needs and effectively addressing concerns related to their issue or resolution
  • Provide direct technical assistance to customers via phone, email, and chat.

You will come with…

  • The ability to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintains poise and professionalism even with very difficult and demanding customer.

How IBM help you grow:

  • You’ll have access to all the technical and management training courses to grow your expertise.
  • You’ll learn directly from expert developers in the field; our team leads love to mentor.
  • You have the opportunity to work in many different areas to determine what really excites you.

How to Apply for IBM Job Openings India:

All interested and eligible candidates for IBM Jobs for Freshers can apply for the Software Engineering Jobs online by the following link as soon as possible.

Apply Directly in IBM Recruitment 2020 Before the link Expires :

ALL THE VERY BEST …!!!

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