IBM Hiring Freshers Off-Campus 2020 | Technical Support Associate
About the Company:
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications, and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM’s Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever.
Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.
IBM Hiring 2020 – IBM scheduled to hire Technical Support Associates for B.E/B.Tech or any other graduates. The detailed eligibility and application process for IBM Hiring 2020 are mentioned below.
Job Profile for IBM Hiring: Technical Support Associate
Course Specialization: B.E/B.Tech./MCA
Work Location: Pan India
Salary Offered: Best in Industry
Job Roles And Responsibilities For IBM Hiring 2020 :
- Configuring, managing and installing vmware vcenter, Update Manager, vsphere 6.x, vROPS, DVS, Exsi patching and vm creation, Issue resolution, setup new infrastructure
- Performing installation, implementation, customization, operation, recovery and performance tuning.
- Deep knowledge and experience virtual environment administration (based on VMware technology/ Microsoft Hyper V).
- Craft a service performance, usage report and respond to issue requests.
- Support day to day L2 VMware Servers issues.
- Carry out DHCP Administration and collect all the required information as per the compliance checklist and remediate the reported vulnerabilities.
- Confirmed hands on Experience of network protocol (TCP/IP). Provide recommendations to improve virtual infrastructure, and address/lead critical issues and root cause analysis.
- Consistent track record in the implementation and execution of documented support processes and can direct others in same.
- Demonstrable experience in raising changes, attending calls, Coordinate with various service lines, execute the change, document. Maintains and monitors servers and its performance.
Required Technical and Professional Expertise For IBM Hiring 2020:
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
- Ability to work well in a fast-paced environment
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Time management and prioritization skills.
- Utilize available time efficiently in order to achieve effective and efficient results
- Ability to assemble a complete and accurate problem/symptom description of reported issues.
- Ability to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Ability to listen to and work with customers in real-time to resolve issues.
Preferred Technical and Professional Expertise For IBM Hiring 2020:
- Knowledge in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunity and implement process improvements
- Ability to meet a set of defined account agent productivity measurement
- Flexibility around working in shifts
Apply Directly in IBM Hiring 2020 Before the link Expires :
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