HCL Recruitment 2020 | Backend Process | Freshers
Overview of HCL Recruitment 2020-
About the Company: HCL Technologies Limited is a global IT services company, headquartered in Noida, Uttar Pradesh, India. Originally the research and development division of HCL Limited, it emerged as an independent company in 1991 when HCL Limited ventured into the software services business.HCL Technologies offers services including IT consulting, enterprise transformation, remote infrastructure management, engineering and R&D, and business process outsourcing (BPO).
Founded in 1976 as one of India’s original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor-based computer in 1978 well before its global peers. Today, the HCL enterprise has a presence across varied sectors that include technology, healthcare and talent management solutions and comprises three companies – HCL Infosystems, HCL Technologies and HCL Healthcare. The enterprise generates annual revenues of over US $ 9.3 billion with more than 147,000 employees from 140 nationalities operating across 44 countries.
Job Profile: Backend Process
Experience: Freshers / Maximum 6 months experience
Package Offered : Upto 2.5 Lakhs
Degree Needed : BA/ BBA/ B.Com/ B.Sc
Batches Eligible: 2016, 2017, 2018, 2019 and 2020
Work Location: Gurgaon,Haryana
Shifts : 24*7 (Rotational)
JOB DESCRIPTION FOR HCL RECRUITMENT:
Career Opportunity in Insurance Industry for Non Technical Graduate fresher, with HCL Technologies Ltd – Business Services for the profile of Customer Service Executive (Back Office Process).
100 % Back Office Profile (No Calling). Both side Cabs, Free meal and Fixed weekend offs.
Roles and Responsibilities HCL Recruitment:
- Manage and update Insurance Member and Plan data on multiple systems.
- Enter new member data into excel and enrollment forms.
- Processes customer requests in a timely and accurate manner.
- Communicates with customers through written correspondence.
- Using PC application and functions such as Excel and Word to update and load data sets.
- To answer queries coming from end user customers in a polite and professional manner.
Preferred Skills for HCL Recruitment:
- Good typing speed (25 wpm with 80% Accuracy).
- Strong commitment to customer service and quality
- Excellent Keyboard Skills
- Demonstrates a strong customer service orientation.
- Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
Eligibility Criteria for HCL Recruitment:
- BBA, BA, B Com, B.Sc Graduates Only 2016, 2017, 2018, 2019 and 2020 Pass-outs are eligible for this opening). CS can also apply for the same.
- Note: Technical graduates/ Regular MBA’s are not eligible for this opening.
Apply in HCL Recruitment Before this job opportunity closes :
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